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Microsoft Partner

Sun Associate Partner

Intel Software Partner

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 F.A.Q. 


Frequently asked questions concerning the way we work with our customers.
Please describe your non-disclosure policy to me.
As you wish. No limitations from our side. We are ready to sign an NDA you offer.
 
How do you deal with confidentiality issues regarding custom software development?
We are ready to handle them any way you would prefer...
 
What are the contract types you accept and what is your payment logistics?
We work both with fixed-price and time-and-materials contracts. The particulars of the given project suggest which of them to choose.
 
I feel that I cannot accurately describe my needs for the project by typing. You should call me at my business at 555-555-5555, so we can discuss the requirements.
As to our experience we got after working with numerous customers, requirements for a project could exist only in a hardcopy...
 
What are your days/hours of operation?
Usually they are all working days (5 days a week), 8 hours a day, 173 hours a month.
 
In what means do you usually communicate with your customer?
Either way you would prefer: 
 
While you are developing our application, will there be a way for us to see it as it's coming along? We would like to make sure early on that everything is being done properly.
Sure, you will have an ability to see the current results as the project is coming along.
 
It is important to us that all code related to our projects be written in an orderly and commented manner, so that we can understand what is going on. At the completion of the said project, do you turn all source code and database over to the client (me)?
As for commenting of code - sure we do it...
 
What type of support and the term of that support are offered with your development?
We offer free full support during some reasonable time after delivery...
 


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Let us know about your potential development needs even if you don't have a formal RFP yet.
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